Category: Business

Making Customer Service Matter to All Your Workers

Making Customer Service Matter to All Your Workers

You’d think that customer service would be the number one priority of companies right now, especially given the fact that any insult to a customer is likely to end up on the Internet one way or another. And, to be fair, many of them are probably working hard to ensure that they have a fleet […]

A Post that Every Business Blog Should Have

A Post that Every Business Blog Should Have

If there’s one thing I expect out of company blogs, then it’s great value. Sure, I’m fine with posts focused on industry-relevant news. I’m also fine with tangential posts, which don’t necessarily directly relate to the business or industry itself but still address the interests of the people reading the blog. But, more often than […]

Blocking Out Bad Business Writing

Blocking Out Bad Business Writing

There have been some improvements, but on the whole business writing still consists of incomprehensible and un-engaging jargon. It needs to end. Read this and see how much of it makes sense to you: EFG Inc. is an award-winning provider of value-added end-to-end solutions that help industries leverage innovative solutions through ethical and synergistic products […]

It’s All in the Attitude: How I Found Professional Zen

It’s All in the Attitude: How I Found Professional Zen

At the moment, I have several writing projects I need to finish by the end of the week with two tiny boys clamoring for attention AND sandwiches. I just checked my email, and discovered that two drafts I submitted in the middle of last month have been returned with comments – and I need to […]

A Checklist of Requirements for Start-up Businesses

A Checklist of Requirements for Start-up Businesses

In the RingCentral small business blog post “How to Launch Your Business in a Day or Less,” Mr. McCarthy talked about how easy it is to get some of the necessary resources you will need to start a business. He talked about creating a Facebook page as an alternative to having your own website, getting […]

What You Should Know About Independent Contractors

What You Should Know About Independent Contractors

One of the most common problems of small and medium scale businesses is the lack of manpower. Because of budget constraints, it is difficult for entrepreneurs to hire new staff. If you have the same problem in your company, one of the options you have is to hire independent contractors. An independent contractor can be […]

Some Thoughts On Results Based Productivity

Some Thoughts On Results Based Productivity

Result-based productivity is considered to be one of the most important work movements today. But how much of it are we getting right? The concept of a results-based work environment is being embraced by more and more employers now that there are technologies that can support it, and an increasing demand for professionals who thrive […]

What Are the Call Management Tools Every Modern Business Needs?

What Are the Call Management Tools Every Modern Business Needs?

It’s generally understood that one of the first things you need to do when setting up a business is to establish communication channels which allow you to communicate with customers and colleagues alike. And, despite the fact that there are many other means of communicating with each other today, the most important one still happens […]

Two Cloud Apps that Help Business Growth

Two Cloud Apps that Help Business Growth

No person gets into business without knowing that, at some point, he has to find a way to grow the company without dropping the ball on day-to-day operations. It’s a very tricky maneuver, considering the fact that acquiring and maintaining customers are two very different processes. Managing both at the same time requires a lot […]