Customers are what keep a company running and they expect excellent support, to the point of paying for services that guarantee just that. Businesses are well aware that providing their clients with impeccable customer service 24 hours a day, 7 days a week is hard work but it gets even more difficult when things need […]
Making Customer Service Matter to All Your Workers
You’d think that customer service would be the number one priority of companies right now, especially given the fact that any insult to a customer is likely to end up on the Internet one way or another. And, to be fair, many of them are probably working hard to ensure that they have a fleet […]